Privacy and Cookies Policy

Effective Date: [12-08-12025]
Company Name: Web Travel Services Ltd
Website: [www.sonbouvillas.com]
Registered Address: [106 Wenallt Rd, Rhiwbina, Cardiff, CF4 6TP]
Company Number: [05098001]
Contact Email: [sales@webtravelservices.co.uk]
Contact Phone: [07702 254659]

1. Introduction

At Web Travel Services Ltd ("we", "our", or "us"), we are committed to protecting and respecting your privacy. This Privacy and Cookies Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our website or services.

2. The Data We Collect

We may collect and process the following categories of personal data:

a. Information You Provide:

Full name
Contact details (email, phone number)
Travel preferences and booking details
Payment information (handled via secure third-party providers)
Special requirements (e.g. dietary, accessibility)

b. Information Collected Automatically:

IP address
Browser type and operating system
Pages visited and duration
Referral URLs
Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Data

We process your personal data for the following purposes:

To process and manage travel bookings
To communicate with you about your enquiries or reservations
To provide customer support
To personalise your website experience
To send marketing communications (if you’ve consented)
To comply with legal and regulatory requirements

4. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

Contractual necessity – to provide travel-related services
Consent – for optional marketing and non-essential cookies
Legitimate interests – to improve our services and website functionality
Legal obligation – to comply with applicable laws and regulations

5. Sharing Your Information

We may share your personal data with:

Travel service providers (e.g. airlines, hotels, car hire companies)
Payment processing services
IT support and hosting providers
Legal or regulatory authorities (if required by law)

We do not sell or rent your personal data to third parties.

6. International Transfers

If your personal data is transferred outside the UK (e.g. to overseas suppliers), we will ensure appropriate safeguards are in place, such as:

UK adequacy decisions
Standard Contractual Clauses (SCCs)

7. Cookies Policy

We use cookies to enhance your experience, analyse traffic, and deliver relevant content.

a. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us understand your behaviour and preferences.

b. Types of Cookies We Use

Cookie Type	Purpose	Retention
Necessary	Enable core site features (e.g. navigation)	Session
Analytical	Measure website usage and performance	Up to 12 months
Functional	Remember settings and preferences	Up to 6 months
Marketing/Tracking	Provide personalised offers and ads	Up to 12 months

c. Managing Cookies

You can manage cookie preferences via your browser settings. For more details, visit www.allaboutcookies.org.

8. Data Retention

We retain your data only as long as necessary:

Booking and payment data: up to 7 years
Customer service correspondence: up to 2 years
Marketing preferences: until you unsubscribe or withdraw consent
Cookies: as described in Section 7

9. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction or deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at sales@webtravelservices.co.uk].

10. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

SSL encryption
Firewall and access control systems
Staff training and internal policies
Regular data audits

11. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy policies of such websites. Please check their policies independently.

12. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Where appropriate, you will be notified by email.

13. Contact Us

If you have any questions or requests regarding this policy, please contact:
Web Travel Services Ltd
Registered Address: [106 Wenallt Rd, Rhiwbina, Cardiff, CF4 6TP]
Contact Email: [sales@webtravelservices.co.uk]
Contact Phone: [07702 254659]